Privacy Policy

Last updated: April 10, 2026

mountLA ("we", "us", or "our") is a handyman service operating in Los Angeles County and Orange County, California. This Privacy Policy explains how we collect, use, and protect your information when you visit mountla.com ("the Site") or request our services.

Information We Collect

We collect information you provide directly to us when you:

• Submit a quote request or contact form (name, phone number, email, address, service details)
• Use our online price calculator (TV size, mount type, furniture items, contact info)
• Communicate with us by phone, text, or email

We also collect certain information automatically when you visit the Site:

• Device and browser information (user agent, screen size, language)
• Usage data (pages viewed, time on site, referring URL)
• IP address and approximate location
• Cookies and similar tracking technologies (see "Cookies" below)

How We Use Your Information

• To respond to your inquiries and schedule services
• To process and complete your handyman job
• To send you appointment confirmations, follow-ups, and service updates
• To improve our website and services
• To prevent fraud and ensure site security
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect or process your information:

• Google Analytics 4 (GA4) — anonymous usage statistics. Google Privacy Policy
• Google Tag Manager — tag and event management
• Google Ads (Conversions) — to measure ad campaign effectiveness
• Google Places API — to display real Google reviews on our site
• Telegram Bot API — to deliver lead notifications to our team
• Cloudflare — for content delivery, DNS, and DDoS protection

Cookies

We use essential cookies for site functionality (theme preference, consent state) and optional analytics cookies set by Google services. You can disable analytics cookies at any time using the Do Not Sell My Personal Information button below or in our site footer. Most browsers also allow you to refuse cookies through browser settings.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you the following rights:

• Right to Know — request information about the personal data we collect, use, disclose, and sell
• Right to Delete — request deletion of your personal information
• Right to Correct — request correction of inaccurate personal information
• Right to Opt-Out — opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Right to Non-Discrimination — we will not deny services or charge different prices for exercising your privacy rights

To exercise any of these rights, please contact us at the phone number below or use the Do Not Sell My Personal Information link.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead form submissions are typically retained for up to 24 months.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• mountLA
• Los Angeles, California
• Phone: (424) 522-1987
• Email: [email protected]